Introduction
These Terms of Service ("Terms") govern your use of the InstaRank Google Sheets Add-on ("Add-on"), a software application that integrates with Google Sheets to provide AI-powered programmatic SEO dataset generation capabilities.
By installing, accessing, or using the Add-on, you agree to be bound by these Terms, our main Terms & Conditions, and our Privacy Policy. If you do not agree to these Terms, do not install or use the Add-on.
Company Details:
InstaRank Internet Marketing Agency
Kemp House, 124 City Road
London EC1V 2NX, United Kingdom
Company No: 11074402
1. Add-on Service Description
The InstaRank Google Sheets Add-on provides the following capabilities:
- AI-powered generation of programmatic SEO datasets
- Custom header and prompt creation for content generation
- Bulk content population using OpenAI's API
- Integration with your InstaRank account for usage tracking
- Tier-based usage limits enforcement
Requirements
To use the Add-on, you must have:
- A valid InstaRank account (free or paid)
- An active Google account with Google Sheets access
- Proper authorization to access your Google Sheets data
- An OpenAI API key (for content generation)
2. Add-on Installation and Authorization
2.1 Authorization Scope
By installing the Add-on, you grant InstaRank permission to:
- Read and modify data in Google Sheets where the Add-on is used
- Display content and functionality within the Google Sheets interface
- Store configuration data related to your use of the Add-on
- Access your InstaRank account information to verify subscription tier and usage limits
2.2 OAuth Scopes
The Add-on requests the following Google OAuth scopes:
https://www.googleapis.com/auth/spreadsheets - Required to read and write data in Google Sheetshttps://www.googleapis.com/auth/userinfo.email - Required to identify the user and link to their InstaRank accounthttps://www.googleapis.com/auth/script.container.ui - Required to display the Add-on sidebar interface
2.3 Revocation
You may revoke the Add-on's access at any time by:
- Uninstalling the Add-on from Google Workspace Marketplace
- Revoking permissions through your Google Account security settings
- Contacting InstaRank support at support@instarank.com to disable Add-on access
3. Data Processing and Storage
3.1 Spreadsheet Data
- The Add-on processes data directly within your Google Sheets
- Generated content (headers, prompts, and populated data) is stored in your Google Sheets
- InstaRank does not store or retain copies of your spreadsheet content on InstaRank servers
- All spreadsheet data remains under your Google Account's control and Google's security policies
3.2 API Key Storage
- OpenAI API keys (if configured) are stored in Google Apps Script's Script Properties
- API keys are encrypted and stored within Google's infrastructure
- InstaRank does not have access to or store your OpenAI API keys on InstaRank servers
3.3 Usage Tracking
The Add-on collects and stores the following usage data:
- Number of datasets generated
- Number of pages and columns created
- Timestamp of generation events
- Your InstaRank user ID and subscription tier
This data is used for:
- Enforcing tier-based usage limits
- Billing and subscription management
- Service improvement and analytics
- Detecting abuse and ensuring fair use
4. Subscription Tiers and Usage Limits
4.1 Tier-Based Limits
Your use of the Add-on is subject to the limits of your InstaRank subscription tier:
Free Tier
- Up to 10 pages per dataset
- Up to 10 fields per dataset
Starter Tier
- Up to 100 pages per dataset
- Up to 20 fields per dataset
Professional Tier
- Up to 1,000 pages per dataset
- Up to 50 fields per dataset
Enterprise Tier
- Custom limits as agreed in your enterprise agreement
- Contact sales@instarank.com for enterprise pricing
4.2 Limit Enforcement
- Limits are enforced per generation session
- Usage resets according to your subscription billing cycle
- Exceeding limits will result in an error message and blocked generation
- Upgrade your subscription tier to increase limits
4.3 API Costs
Important: The Add-on uses OpenAI's API to generate content. OpenAI API usage may incur costs separate from your InstaRank subscription.
- You are responsible for managing and paying for your OpenAI API usage
- InstaRank is not responsible for OpenAI API costs or rate limits
- Monitor your OpenAI usage at platform.openai.com/usage ↗
5. Third-Party Services
5.1 Google Services
The Add-on relies on Google's services including:
- Google Sheets API
- Google Apps Script runtime
- Google Cloud Platform infrastructure
Your use is subject to:
5.2 OpenAI Services
When generating content, the Add-on uses OpenAI's API:
- Content generation requests are sent to OpenAI's servers
- Your prompts and generated content may be processed by OpenAI according to their data usage policies
- Review OpenAI's Terms of Use ↗ and Privacy Policy ↗
- You are responsible for compliance with OpenAI's acceptable use policies
6. Acceptable Use
6.1 Prohibited Uses
You may not use the Add-on to:
- Generate content that violates Google's or OpenAI's acceptable use policies
- Create datasets containing illegal, harmful, or malicious content
- Generate spam, misinformation, or deceptive content
- Bypass or circumvent usage limits through technical means
- Share or resell access to the Add-on
- Reverse engineer or attempt to extract the Add-on's source code
- Use the Add-on in a way that violates any applicable laws or regulations
6.2 Content Responsibility
- You are solely responsible for all content generated using the Add-on
- You must ensure generated content complies with applicable laws and regulations
- You must review and verify AI-generated content before publication
- InstaRank is not responsible for the accuracy, quality, or appropriateness of generated content
7. Service Availability and Support
7.1 Uptime and Availability
- The Add-on is provided "as is" without guaranteed uptime
- Service may be interrupted for maintenance, updates, or due to third-party dependencies
- InstaRank will make reasonable efforts to notify users of planned maintenance
7.2 Updates and Changes
- The Add-on may be updated automatically through Google Workspace Marketplace
- Features and functionality may change with updates
- Continued use after updates constitutes acceptance of changes
- Major changes will be communicated through email or in-app notifications
7.3 Support
- Support for the Add-on is available through support@instarank.com
- Support response times vary by subscription tier
- Enterprise customers receive priority support as specified in their agreement
8. Liability and Warranties
8.1 No Warranty
THE ADD-ON IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
8.2 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, INSTARANK SHALL NOT BE LIABLE FOR:
- Any indirect, incidental, special, consequential, or punitive damages
- Loss of data, revenue, profits, or business opportunities
- Damages resulting from third-party services (Google, OpenAI)
- Costs of substitute services or data recovery
- Any damages exceeding the amount paid to InstaRank in the 12 months preceding the claim
8.3 Data Loss
- InstaRank is not responsible for data loss in Google Sheets
- You are responsible for maintaining backups of your spreadsheet data
- Google's data retention and backup policies apply to spreadsheet data
9. Intellectual Property
9.1 Add-on Ownership
- The Add-on, including all code, design, and functionality, is owned by InstaRank
- Your license to use the Add-on does not grant ownership rights
- InstaRank retains all intellectual property rights in the Add-on
9.2 User Content
- You retain ownership of all content you create or generate using the Add-on
- By using the Add-on, you do not grant InstaRank any rights to your generated content
- InstaRank may use anonymized, aggregated usage data for analytics and improvements
9.3 AI-Generated Content
- Ownership of AI-generated content may be subject to OpenAI's terms
- You are responsible for ensuring you have the right to use generated content
- Review applicable AI service provider terms regarding content ownership
10. Termination
10.1 Termination by User
You may terminate your use of the Add-on at any time by:
- Uninstalling the Add-on
- Canceling your InstaRank subscription
- Requesting account deletion
10.2 Termination by InstaRank
InstaRank may suspend or terminate your access to the Add-on if:
- You violate these Terms of Service
- Your InstaRank subscription is canceled or expires
- You engage in fraudulent or abusive behavior
- Required by law or legal process
10.3 Effects of Termination
Upon termination:
- Your access to the Add-on will be disabled
- Data in your Google Sheets remains under your control
- Usage data retained by InstaRank follows our data retention policy
- You remain responsible for any outstanding payments
11. GDPR Compliance (European Users)
For users in the European Economic Area:
Data Processing Roles
- InstaRank processes data as a controller for usage tracking
- Google processes spreadsheet data as a processor on your behalf
Your Rights
- Right to access personal data
- Right to rectify inaccurate data
- Right to erase data ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
Contact privacy@instarank.com for data subject requests.
12. CCPA Compliance (California Users)
For California residents, you have the right to:
- Know what personal information is collected
- Know whether personal information is sold or disclosed (we do not sell data)
- Access your personal information
- Request deletion of personal information
- Opt-out of sale of personal information (not applicable - we don't sell data)
- Non-discrimination for exercising your rights
Contact privacy@instarank.com to exercise your rights.
13. Modifications to Terms
InstaRank reserves the right to modify these Add-on-specific terms at any time. Changes will be effective:
- Immediately upon posting to instarank.com/legal/addon-terms
- After notification via email to registered users
- Upon your next use of the Add-on after changes are posted
Continued use constitutes acceptance of modified terms.
14. Contact Information
For questions about these Add-on Terms or the Add-on itself:
InstaRank
Kemp House, 124 City Road
London EC1V 2NX
United Kingdom
Company No: 11074402